Having a chimney and fireplace involves a great sense of responsibility which lots of homeowners often don’t sort out until it’s totally necessary. This isn’t a great strategy to follow because you could wind up with more issues costing you more money. Chimney cleaning is very important for maintaining a safe fireplace and property. How do you know which company you choose is the right one for you? Selecting the best chimney cleaning service is essential on your path to good chimney care. There are plenty of companies out there that are so-say the best and offer a faultless service, however, you should be careful who you believe. It doesn’t take loads of time to start a chimney sweeping service so you need to know what to look for when selecting a company.
Here at Fireplace and Furnishings, we certainly know a thing or two about chimneys, so with that in mind, we’ll go over everything you need to know below.
Are they certified and are they insured?
One of the key things you need to consider when looking to select the best chimney cleaning service is if the company is certified and insured. There are lots of companies out there that claim to have lots of accolades and certifications but this information can be false. Look for a company which has the necessary credentials, this way, you know you’re using the services of a trusted professional to sweep your chimney and the job will be done well.
The best chimney cleaning services are often fully insured and bonded with employees that are certified and trained as well.
Experience and expertise is key
Another crucial quality to consider when selecting a chimney cleaning service is the experiences of the company. A good measure to take when hiring a chimney service company is to make sure they’ve been around for at least a few years.
Companies who’ve been on the scene for a while are going to be well established and have earned trust of their customers, it’s crucial for you and a factor in making your home safer and cleaner.
Experience and expertise work in unison so when a company that shows up out of nowhere and claims that they have experts, you should do more research on them to see if they’re a good option.
A good website
In today’s modern tech-oriented world, having a decent and presentable website is what makes everything clear to the customer which is one of the most crucial factors to consider when selecting a company. People are often on their phones more than ever and want their online experience to be as high quality as possible.
If you’re looking for a chimney cleaning service and the website is tricky to use or it takes you forever to find what you’re seeking, that shouldn’t be a company you should opt to use.
What chimney services do they provide?
Another prime way to ensure that you’re opting for the best chimney cleaning service is to look for companies that provide more than just chimney sweeping. When a company can take on any chimney and fireplace project, you know that you’re working with qualified professionals who have been working on chimneys for many years.
Customer retention
The ideal chimney cleaning services are always going to keep customers coming back for years to come. Since a lot of chimney work is routine-focused such as sweeping or inspections, you’ll want to find a company that can consistently provide excellent service. As well as this, it’s certainly better to have a chimney service company you can rely on rather than having to try and find a new company for various different projects. Having convenience is important.
Thorough inspection
The high-quality chimney cleaning services will always inspect your chimney thoroughly prior to making any big decisions or assumptions about what might be wrong with your chimney. If you get a chimney cleaning and afterwards they go on to say you require lots of additional work to be done but they hardly looked, that’s a red flag.
Good feedback
If anything, you need to trust what previous customers have to say about a company. The superior chimney cleaning companies will have their reviews readily available to anyone who visits them or they will gladly pass them on to you.
If there are no reviews, you have every right to feel concerned or raise an eyebrow right away. Another way to find out about a company is good old fashioned, word-of-mouth. Talk to your family, friends or neighbours and see who they recommend.
Good interaction
When contacting your chimney cleaning service, be sure you feel comfortable talking to and being around them. If the customer service is bad, this will likely speak for their service too, that’s not really a company you want to be using. With the safety of your home and family at stake, you want to know that the chimney company you choose really cares about you and your property.
Choosing a trustworthy chimney service
You want to be able to rely on the people taking care of your chimney needs to get the job done right, in a timely manner and provide you with excellent service all around.
Fireplace Superstore: offering a quality chimney cleaning service as well as being able to install and maintain your fireplace or stove
Whether you’re wanting your chimney cleaned or electric stove serviced, here at Fireplace Superstore we can provide you with the service you need to ensure that the heart of your home burns brightly, efficiently and safely at all times. From the initial design stages to the finishing touches of your fireplace installation, our expert team is on hand to ensure that the entire process runs smoothly. We’re also available after your fireplace or stove is installed, offering all of the above services to ensure that your chimney stays clean, unclogged and ultimately, safe.
We’ll inspect every component of your fireplace, including its ventilation system and chimney, to ensure everything is in full working order. More importantly, we’ll make sure that your fireplace is perfectly safe to use, giving you peace of mind regarding the health of your family members. If it’s been more than a year since your fireplace was inspected, now’s the time to call our professionals for a gas fireplace service in Stockport.
At Fireplace Superstore, we’re proud to offer reliable and affordable fireplace and wood burner services so that our customers can enjoy their fireplaces all year round. No problem is too big or small for our expert team, so if you suspect something isn’t quite right with your fire or stove, don’t hesitate to get in touch with us today.